Madison Coapstick
Valparaiso,IN
Summary
Eager employee always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
TJX Companies
09.2023 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Babysitter
Denise Gard
05.2020 - 12.2023
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Assistant Manager
Beggar's Pizza
08.2022 - 07.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Took frequent phone calls to help customers place orders
Sales Associate
Elle And Main Boutique
05.2021 - 08.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
No Degree - Communications/Professional Writing
Valparaiso University
Valparaiso, IN05.2027
High School Diploma -
Lowell Senior High School
Lowell, IN06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Patience and Empathy
- Strong Work Ethic
- Reliability
- Conflict Resolution
- Childcare
Timeline
Sales Associate
TJX Companies
09.2023 - Current
Assistant Manager
Beggar's Pizza
08.2022 - 07.2023
Sales Associate
Elle And Main Boutique
05.2021 - 08.2022
Babysitter
Denise Gard
05.2020 - 12.2023
No Degree - Communications/Professional Writing
Valparaiso University
High School Diploma -
Lowell Senior High School