Madison Cooper
Houston
Summary
I am a recent graduate seeking an opportunity to develop my skills in a professional environment, learning from, and gaining exposure to challenging assignments. I am organized, eager to learn, and will work hard to ensure my deliverables exceed expectations.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
LSU Cox Communications- Academic Center
Baton Rouge
02.2024 - 05.2025
- Worked successfully with a diverse group of student-athletes, tutors, and coworkers to facilitate, coordinate, and document tutoring services.
- Ensured high satisfaction of student-athletes and other employees by resolving problems with knowledgeable, friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales Associate
Hotworx 24, Infrared Fitness Studio
Baton Rouge
09.2023 - 01.2025
- Maintained accurate records of calls and client responses in the database and coordinated follow-up contacts based upon client interest.
- Provided exceptional customer service, addressing member inquiries and concerns.
- Maintained up-to-date knowledge of fitness classes and memberships, as well as store merchandise and policies and assisted clients in selecting options best suited for their needs.
Server
SoLou
Baton Rouge
02.2022 - 05.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Handled customer inquiries and resolved issues promptly and professionally.
Taekwondo Instructor and Office Coordinator
Houston Center Taekwondo and Soccer school
Houston
06.2019 - 08.2021
- Instructed large classes of students of various ages, and skill levels, in Taekwondo techniques and forms.
- Developed strong relationships with students and their parents/guardians to understand their fitness, discipline, and behavioral needs and preferences.
- Coordinated office operations, managed client accounts, and collaborated closely with staff to ensure effective communication and office operations.
Education
Bachelor of Science - Biological Sciences
Louisiana State University
Baton Rouge, LA05-2025
Skills
- Customer service
- Team collaboration
- Fluent in English and Spanish
- Oral and writing communication
- Proficient in Microsoft Office
- Data entry
Timeline
Front Desk Receptionist
LSU Cox Communications- Academic Center
02.2024 - 05.2025
Sales Associate
Hotworx 24, Infrared Fitness Studio
09.2023 - 01.2025
Server
SoLou
02.2022 - 05.2022
Taekwondo Instructor and Office Coordinator
Houston Center Taekwondo and Soccer school
06.2019 - 08.2021
Bachelor of Science - Biological Sciences
Louisiana State University
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