Summary
Overview
Work History
Education
Skills
Timeline
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Madison Copes

Walnut Grove,MS

Summary

Dynamic and results-oriented professional with proven customer service and team leadership skills at Rosebud Quick Stop. Expert in cash handling and payment processing, consistently ensuring accuracy in transactions. Recognized for problem-solving abilities and maintaining a reliable, punctual work ethic, fostering strong customer relationships to drive repeat business.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Rosebud Quick Stop
10.2024 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Sales Associate

Dollar General Market
01.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

East Central Community College
Decatur, MS

High School Diploma -

Union High School
Union, MS
05.2024

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Punctual and reliable
  • Store opening and closing
  • Payment processing

Timeline

Cashier Team Lead

Rosebud Quick Stop
10.2024 - Current

Sales Associate

Dollar General Market
01.2022 - 03.2023

East Central Community College

High School Diploma -

Union High School
Madison Copes