Madison Crawford
Halifax NC,NC
Summary
Dynamic and self-motivated Front of House member with proven leadership qualities at Chick-fil-A, excelling in customer service and I rose to become a trainer. Recognized for enhancing customer satisfaction and mentoring new hires, fostering a collaborative team environment. Committed to integrity and continuous improvement, ensuring efficient operations and strong customer relationships.
Overview
2
2
years of professional experience
Work History
Cashier
Chick-fil-A
Roanoke Rapids, NC
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Cashier
Creative Designs & Gifts
412 Becker Drive, Roanoke Rapids, NC
09.2023 - 06.2025
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Rising Junior In High School -
Halifax Academy
Halifax, NCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Proven leadership qualities
- Attention to detail
- Problem-solving
Timeline
Cashier
Chick-fil-A
05.2024 - Current
Cashier
Creative Designs & Gifts
09.2023 - 06.2025
Rising Junior In High School -
Halifax Academy