Madison Czochanski
Toms River
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Lead
Journeys
03.2024 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Cashier
Michaels Arts and Crafts
11.2020 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Strategically placed sales signage each week in order to drive sales.
Custom Framer
Michaels Arts and Crafts
01.2022 - 01.2023
- Closely assisted customers in designing their ideal product
- Measured, cut, and assembled materials into custom frames
- Completion of projects in a timely manner
- Team collaboration to maintain workflow efficiency
- Handled and mounted the customers' possessions with care
Education
Bachelors - Business Administration
Stockton University
Galloway, NJ05-2027
Associate of Arts - Liberal Arts
Ocean County College
Toms River, NJ05-2025
High School Diploma -
Manchester Township High School
Manchester, NJ06-2021
Skills
- Associate coaching
- Clear communication
- Customer service
- Team building
- Point of sale proficiency
Timeline
Sales Lead
Journeys
03.2024 - Current
Custom Framer
Michaels Arts and Crafts
01.2022 - 01.2023
Cashier
Michaels Arts and Crafts
11.2020 - 11.2023
Bachelors - Business Administration
Stockton University
Associate of Arts - Liberal Arts
Ocean County College
High School Diploma -
Manchester Township High School
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