Madison D'Agostino
Coatesville,PA
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations.
Experienced with providing comprehensive skincare services, including facials, peels, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.
Passionate [Desired Position] with solid foundation in skincare treatments and client consultations. Recognized for delivering personalized services that enhance client satisfaction and loyalty. Demonstrated ability in performing advanced facial techniques and maintaining organized, hygienic workspace.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
12.2023 - Current
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Performed skin assessments to determine appropriate products and wax types for individual client needs.
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
- Stayed current with industry trends and advancements in waxing techniques, continuously improving skillset.
Esthetician
Massage Envy
06.2023 - 12.2023
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
Salon Assistant/Receptionist
Avante Salon And Day Spa
06.2021 - 06.2023
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
- Prepared and mixed color formulas for clients' hair.
- Processed payments, entering sales in register for prompt customer service.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
- Kept accurate records of all transactions, ensuring proper accounting procedures were followed at the end of each day.
- Provided assistance to stylists when needed.
Education
Esthetician License - Esthetician
Venus Beauty Academy
Aston, PA08-2022
High School Diploma -
Downingtown West High School
Downingtown, PA06-2018
Skills
- Strong customer service
- Brazilian bikini wax trained
- Ingrown hair prevention
- Hygiene and cleanliness
- Client consultation
- Adaptable to client needs
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Clear communication
- Active listening
Certification
- Esthetician License - [State] Board of Cosmetology.
Timeline
Wax Specialist
European Wax Center
12.2023 - Current
Esthetician
Massage Envy
06.2023 - 12.2023
Salon Assistant/Receptionist
Avante Salon And Day Spa
06.2021 - 06.2023
Esthetician License - Esthetician
Venus Beauty Academy
High School Diploma -
Downingtown West High School
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