Madison Davidson
Medford,NJ
Summary
Dynamic professional with a proven track record in customer service, teamwork and leadership skills. Excelled in conflict resolution and computer work, enhancing customer loyalty and operational efficiency. Achieved notable improvements in team cohesion and client satisfaction through innovative problem-solving and effective multi-tasking. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Davidson Jewelers
12.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
Assistant Store Manager
South Moon Under
09.2022 - Current
- Handled customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Daycare Teacher
Medford Fitness
12.2017 - 08.2019
- Maintained a safe, nurturing environment for children through diligent monitoring of facilities and strict adherence to safety protocols.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Encouraged children to develop healthy social and emotional skills.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Cheer Coach Volunteer
MYAA Cheer
08.2016 - 11.2018
- Enhanced team spirit by implementing engaging and motivational cheer routines.
- Ensured compliance with all school policies and regulations governing extracurricular activities, maintaining a safe and structured environment for our cheer athletes.
- Developed creative choreography for routines that showcased the unique strengths of each athlete on the team, increasing overall cohesion during performances.
- Supported athletes in developing their skills through personalized coaching and feedback.
Education
Bachelor's Degree - Public Relations
Rowan University
Glassboro, NJ05-2024
GED -
Shawnee High School
Medford, NJ06-2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Computer Skills
- Goal-Oriented
- Conflict Resolution
Timeline
Sales Associate
Davidson Jewelers
12.2023 - Current
Assistant Store Manager
South Moon Under
09.2022 - Current
Daycare Teacher
Medford Fitness
12.2017 - 08.2019
Cheer Coach Volunteer
MYAA Cheer
08.2016 - 11.2018
Bachelor's Degree - Public Relations
Rowan University
GED -
Shawnee High School
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