Madison Davis
Los Angeles,CA
Summary
Dependable bartender with an outgoing personality. Works well as a team member in high pressure environments.
Overview
15
15
years of professional experience
Work History
Server/ Bartender
Craig's Restaurant
07.2016 - Current
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods. I know the menu, and I also know the appropriate questions to ask to ensure everyone gets what they want.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business. I like to work hard and entertain.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions. Not only to make the restaurant money, but to make the guest feel like their experience was curated for them.
Bartender
Lucky Strike
02.2015 - 07.2016
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Upheld strict regulations for safe alcohol service and food safety. Cleaned and sanitized bar area, refrigeration, and storage.
Bartender
Dead Crow Comedy Room
07.2014 - 01.2015
- I helped open this place up, as the owner had never run a restaurant
- Knowledgable about the computer system Aloha
- Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
- Maintained an updated knowledge of new items we had in stock, and new menu items
- Helped up-sell items when appropriate
- Checked coolers for safe temperatures before and after shifts
- Checked and maintained sanitation fluids in bar washer.
Hostess/ Server/ Night Manager/ Bartender
Mellow Mushroom Wilmington
04.2009 - 11.2014
- Trained new servers
- Learned over 100 beer bottles, 22 rotating taps, full bar service
- Proven ability to identify, analyze, and solve problems
- Generated repeat, and referral business
- Maintained a consistent, regular attendance record.
Education
Bachelor of Arts - Creative Writing
University of North Carolina
Wilmington, NC01.2013
Skills
- California Food Handlers certified
- Quick wit
- Can anticipate needs
- The ability to work in a group towards and obtain a common goal
- Attention to detail
- Exceptional customer service
- Effective multi-tasker
- Cool Under Pressure
References
- Mellow Mushroom General Manager, (910) 616-8448
- The Soapbox General Manager, (910) 603-7766
- Dead Crow Comedy Room Owner, (910) 520-5520
Timeline
Server/ Bartender
Craig's Restaurant
07.2016 - Current
Bartender
Lucky Strike
02.2015 - 07.2016
Bartender
Dead Crow Comedy Room
07.2014 - 01.2015
Hostess/ Server/ Night Manager/ Bartender
Mellow Mushroom Wilmington
04.2009 - 11.2014
Bachelor of Arts - Creative Writing
University of North Carolina