Madison Deer
Southaven
Summary
Dynamic professional with a strong customer service focus and proven conflict resolution skills. At Lenny’s Steakery, I excelled in problem resolution and team motivation, ensuring exceptional guest experiences. Adept at employee training and sales proficiency, I foster a collaborative environment that drives success and enhances customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Lead
Lenny’s Steakery
04.2023 - 02.2025
-customer service, including happy and unhappy customers, problem resolution
- preparing orders accurately and efficiently
- preparing schedules for the team
-catering communications and product reviews.
Vendor Leasing Associate
Painted Tree
02.2022 - 03.2023
- Handled leasing agreements for booths
- promoted sales
- helped customers in day to day transactions
- customer service, angry customers, angry vendors, etc
Assistant Manager
Country Kennels
01.2021 - 01.2022
-handle contracts and sales
-educate customers on different breeds
-properly care for puppies
-keep a clean sanitary environment
- handle employees hours and proper pay
- customer service, handling happy and unhappy customers.
Education
Diploma - General Knowledge
Southaven High
Southaven05.2022
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
- Staff supervision
- Work delegation
- Sales proficiency
Timeline
Shift Lead
Lenny’s Steakery
04.2023 - 02.2025
Vendor Leasing Associate
Painted Tree
02.2022 - 03.2023
Assistant Manager
Country Kennels
01.2021 - 01.2022
Diploma - General Knowledge
Southaven High
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