MADISON DIGMAN
Cuba City,Wisconsin
Summary
Experienced retail management professional with solid record of accomplishment in increasing team efficiency and performance. Monitor and motivate staff toward continuous improvement and delivery of exceptional customer service to every guest. Natural leader and analytical problem-solver ready to take on any store challenge.
Overview
5
5
years of professional experience
Work History
Front End Coordinator
TJ Maxx, TJX Companies
Dubuque, IA
2023.04 - Current
- Coordinated front-end operations to enhance customer experience.
- Improved customer engagement by optimizing merchandise displays according to visual merchandising standards.
- Implemented front-end process improvements in collaboration with management.
- Trained new hires to adopt best practices, increasing service efficiency significantly.
Catering Server
Banfield's Swiss Haus
Cuba City, WI
2022.07 - 2023.08
- Enhanced guest experiences by delivering exceptional service during various events.
- Presented food and beverages according to event specifications and formality requirements, ensuring guest expectations were met.
- Responded promptly to guest inquiries, enhancing dining satisfaction during events.
Dishwasher
Gooch's Greenhouse
Kieler, WI
2021.04 - 2022.10
- Enhanced kitchen efficiency by collaborating with staff for timely dish availability.
- Monitored cleaning supply inventory and communicated needs to management for timely replenishment.
- Organized work areas to streamline food preparation and enhance overall kitchen workflow.
Education
No Degree - Social Work
University of Wisconsin, Whitewater
Whitewater, WI2028-05
Skills
- Point of sale management
- Front-end operations
- Customer service
- Training expertise
- Communication skills
- Time management
- Problem-solving skills
- Multitasking and organization
- Telephone etiquette
- Active listening
LANGUAGES
English, Native
Accomplishments
- Promoted to Coordinator position within 4 months of hire.
- Supervised a team of 7 staff members.
- Associate of the quarter for dedication, positive attitude, and going above and beyond.
Timeline
Front End Coordinator
TJ Maxx, TJX Companies
2023.04 - Current
Catering Server
Banfield's Swiss Haus
2022.07 - 2023.08
Dishwasher
Gooch's Greenhouse
2021.04 - 2022.10
No Degree - Social Work
University of Wisconsin, Whitewater