Madison Etzweiler
Thorndike,USA
Summary
Experienced in client service and animal care, bringing strong communication and multitasking skills. Skilled in handling animals and providing compassionate service in high-pressure environments. Eager to learn and adapt, with a focus on customer and patient care.
Overview
10
10
years of professional experience
Work History
Client Service Representative/Vet Assistant
Sümegenys
South Hadley, US
03.2022 - Current
- Check clients in and out
- Go over invoices and estimates with clients
- Sell and order pet food and medications
- Provide compassionate and exceptional customer service
- Being able to work in high stress environments
- Manage multiple phone lines
- Help clean and stock exam rooms
- Pulling vaccines
- Knowledge of veterinary medical terminology
- Filling medications
- Helped assist with multiple euthanasia's, and having compassion explaining
- Uploading and updating vaccine/medical records
- Help assist going over discharge from surgical procedures
Children's Ministry Volunteer
LifeChurch
, US
09.2015 - 03.2022
- Took care of children from the ages of 3 months to 10 years old
- Worked with others
- Learned to put others before myself
- Implemented strategies for disciplining students when necessary while maintaining a positive atmosphere
Skills
- Good communication
- Eager to learn new skills
- Complaint handling
- Call triage
- Multitasking
- Works well with others
- Knows how to handle and work with animals
- Knowledgeable about both exotic and non-exotic animals
- Professional under pressure
- Being able to work in high stress environments
- Manage multiple phone lines
- Knowledge of veterinary medical terminology
Timeline
Client Service Representative/Vet Assistant
Sümegenys
03.2022 - Current
Children's Ministry Volunteer
LifeChurch
09.2015 - 03.2022