Madison Feola
Austin,TX
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
10
10
years of professional experience
Work History
Server
Limoncello
West Chester, USA
01.2023 - Current
- Excellent attention to detail
- Effective communication and interpersonal skills
- Develop management skills by overseeing processes
Server/ Bartender
The Goat's Beard
Wayne, Pennsylvania
09.2024 - 12.2025
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled guest inquiries and resolved issues promptly and professionally.
- Promoted daily specials and upsold menu items to enhance guest experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Nudy’s Cafe
Exton, USA
01.2020 - 01.2023
- Welcome guests in a warm and friendly manner
- Ascertain particular dining needs
- Seat guests and manage an online seating chart
- Monitor restaurant activity
- Responds to requests in a timely, friendly, and efficient manner
Shift Manager/Counter Server
Thomas Dairy Queen
West Chester, USA
01.2016 - 01.2018
- Develop management skills by overseeing processes and employees
- Manage monetary transactions and reconcile the register
- Provide efficient and exceptional customer service
- Take orders and serve food in a timely manner
Education
Bachelor of Science - Business Management
West Chester University of Pennsylvania
West Chester, PA01.2024
High School -
West Chester East High School
West Chester01.2020
Skills
- Customer service
- Time management
- Attention to detail
- Leadership development
- Organizational skills
- Memory retention
Extracurricular Activities
Babysitting for multiple families, 01/01/16, present CPR Certified, 2016, 2019, 2022 Volleyball Team, Defense position, 01/01/14, 01/01/18
Awards
- Honor Roll, West Chester East High School, 01/01/16, 01/01/20
- Elected to Student Council, 7th Grade Representative, Kindergarten Representative; Provide help for food drives, school activities and organizations, school videos, school pep rallies, classroom duties, and pre-kindergarten recess babysitting., 01/01/14, 01/01/16
- Recipient of Rosetta Stone Achievement Award, 01/01/15, 01/01/16
Volunteer Community Experience
- Goshen Fire Company, West Chester, PA, Goshen County Fair, 01/01/07, present
- Brandywine Valley SPCA, West Chester, PA, Assist staff as requested in various tasks, including walking dogs and helping potential adopters’ animal medical charts., 01/01/18, 01/01/19
- Chester County Hospital, West Chester, PA, Ambulatory Care; Assist patients upon discharge and admission., 01/01/17, 01/01/19
- Salvation Army, West Chester, PA, Help organize food pantry and rotate and maintain inventory levels., 01/01/16, 01/01/17
- Christ Memorial Lutheran Church Vacation Bible Camp, West Chester, PA, Oversee indoor/outdoor projects for young children., 01/01/16, 01/01/17
Timeline
Server/ Bartender
The Goat's Beard
09.2024 - 12.2025
Server
Limoncello
01.2023 - Current
Server
Nudy’s Cafe
01.2020 - 01.2023
Shift Manager/Counter Server
Thomas Dairy Queen
01.2016 - 01.2018
Bachelor of Science - Business Management
West Chester University of Pennsylvania
High School -
West Chester East High School