Madison Fortier

As a Sales Associate, I provided exceptional customer service while driving sales and fostering strong client relationships.

Sales Responsibilities:
- Assisting customers with product selection and ensuring a positive shopping experience.
- Meeting and exceeding sales goals through effective communication and product knowledge.
- Managing inventory, restocking merchandise, and maintaining store presentation.
- Processing transactions accurately and efficiently while handling customer inquiries.
- Collaborating with team members to enhance overall store performance.

Social Media Responsibilities:
- Managed and created content for company social media platforms (Instagram, Facebook, TikTok, etc.).
- Developed engaging posts, promotions, and campaigns to drive brand awareness and customer engagement.
- Responded to customer inquiries and comments on social media, enhancing online community engagement.

As a Team Member at Rita’s Italian Ice, I provided excellent customer service while ensuring a fun and welcoming environment for guests. My responsibilities included:

- Engaging with customers to create a positive experience and assist with menu selections.
- Handling cash and card transactions efficiently while maintaining a clean and organized workspace.
- Restocking inventory and following food safety guidelines to ensure product freshness.
- Working collaboratively with team members to maintain a smooth and efficient operation.