Patient and empathetic individual with a background in customer service and childcare. Known for effective communication and attention to detail, ready to enhance guest interactions and contribute positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Hostess
Bottagra Restaurant
Hawthorne, NJ
03.2025 - Current
Greeted and seated guests, ensuring a positive dining experience.
Managed reservation system, optimizing table turnover and guest flow.
Assisted in training new host staff on procedures and customer service standards.
Handled guest inquiries and resolved issues promptly to enhance satisfaction.
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Drink Runner
Bottagra Restaurant
Hawthorne, NJ
08.2025 - Current
Delivered prompt beverage service, ensuring guest satisfaction and timely order fulfillment.
Collaborated with kitchen staff to maintain efficient drink preparation during peak hours.
Monitored inventory levels, assisting in restocking supplies to prevent shortages.
Implemented organizational systems for beverage delivery, enhancing overall workflow efficiency.
Assisted in maintaining cleanliness of bar area, upholding sanitation standards throughout service shifts.
Collaborated with waitstaff and bartenders to ensure seamless communication and coordination during busy shifts.
Managed high-pressure situations with poise, consistently delivering quality service during peak hours.
Babysitter
Friends And Family Members
Mahwah, NJ
12.2022 - Current
Supervised children's activities, ensuring safety and engagement during playtime.
Prepared nutritious meals and snacks according to dietary needs and preferences.
Implemented daily routines, promoting structure and stability for children.
Assisted with homework, fostering positive learning experiences and academic support.
Communicated effectively with parents regarding children's behavior and development updates.