Madison Green
Marcellus,NY
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food/drink handling practices.
Overview
7
7
years of professional experience
Work History
Bartender
Sharkeys Bar & Grill
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Landscape Foreman
A.C. Scapes
06.2018 - 03.2022
- Completed assignments to meet customer response time objectives.
- Led and trained lower-skilled employees in safe and productive work procedures.
- Supervised personnel on job sites, reporting tardiness and disciplinary issues to appropriate stakeholders.
- Analyzed worker and production problems and recommended solutions, such as improving production methods and implementing motivational plans.
- Drove three-quarter ton truck with plow, plowed during winter months, commercial as well as residential.
Restaurant Hostess
The Sherwood Inn
09.2016 - 05.2018
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning, organizing tables, and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Bachelor of Arts -
SUNY College At Oswego
Oswego, NYAssociate of Arts - Communication Studies
Onondaga Community College
Syracuse, NY05.2021
High School Diploma -
Marcellus High School
Marcellus, NY06.2019
Skills
- Performance Improvement
- Forecast Preparation
- Anticipating Guest Needs
- Clear and Effective Communication
- Responsible Alcohol Service
- Attending Multiple Customers
- Guest Satisfaction
Timeline
Bartender
Sharkeys Bar & Grill
04.2022 - Current
Landscape Foreman
A.C. Scapes
06.2018 - 03.2022
Restaurant Hostess
The Sherwood Inn
09.2016 - 05.2018
Bachelor of Arts -
SUNY College At Oswego
Associate of Arts - Communication Studies
Onondaga Community College
High School Diploma -
Marcellus High School
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