Madison Hagen
St.Cloud,MN
Summary
Professional with a background in customer service and youth development. Known for strong reliability and exceptional interpersonal skills, ready to enhance customer satisfaction and support organizational goals. Receiving a college education in pursuit of a nursing degree.
Overview
4
4
years of professional experience
Work History
Cashier
University Of Wisconsin-Madison Housing And Dining
Madison, WI
08.2025 - Current
- Processed customer transactions accurately.
- Maintained the cleanliness and organization of the cash register area to enhance efficiency.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Managed inventory levels by restocking supplies and monitoring product availability.
- Greeted customers entering the store and responded promptly to customer needs.
Youth Development Professional
Boys & Girls Club of Central Minnesota
Saint Cloud, MN
11.2024 - 08.2025
- Developed and implemented engaging programs to promote youth leadership and personal growth.
- Monitored participant progress, ensuring alignment with developmental goals and objectives.
- Empowered youth leaders by providing opportunities for them to take on leadership roles within the organization and serve as role models for their peers.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Supervised youth and maintained security for each child under care.
Team Member
Dairy Queen
Saint Cloud, MN
07.2023 - 08.2025
- Prepared and served food items according to health and safety standards.
- Assisted in training new team members on operational procedures.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Collaborated with team to ensure timely service during peak hours.
Sales Associate
TJ Max
Saint Cloud, MN
11.2022 - 05.2023
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Processed transactions accurately and efficiently at point-of-sale, ensuring customer satisfaction.
- Maintained a clean and organized sales floor, promoting a welcoming environment for shoppers.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
Restaurant Hostess
Blue Line Bar and Grill
Saint Cloud, MN
12.2021 - 10.2022
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Communicated effectively with kitchen and waitstaff to coordinate guest needs.
- Handled customer inquiries and concerns, enhancing overall dining experience.
- Collaborated with team members to enhance customer satisfaction initiatives.
Education
Nursing
University of Wisconsin, Madison
Madison, WI05-2029
Skills
- Customer service
- Time management skills
- Team collaboration
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- Attention to detail
Timeline
Cashier
University Of Wisconsin-Madison Housing And Dining
08.2025 - Current
Youth Development Professional
Boys & Girls Club of Central Minnesota
11.2024 - 08.2025
Team Member
Dairy Queen
07.2023 - 08.2025
Sales Associate
TJ Max
11.2022 - 05.2023
Restaurant Hostess
Blue Line Bar and Grill
12.2021 - 10.2022
Nursing
University of Wisconsin, Madison