Madison Harper
Lancaster ,SC
Summary
Dynamic hairstylist with a proven track record at Downtown Craze Salon, excelling in customer service and hairstyling techniques. Skilled in inventory management and conflict resolution, I fostered loyal client relationships while adapting to trends. My marketing expertise and social media promotion enhanced visibility, driving client satisfaction and retention.
Overview
2027
2027
years of professional experience
Work History
Hairstylist
Self Employed
Rock Hill, SC
10.2024 - Current
- Provided personalized hair consultations to assess client needs and preferences.
- Executed a variety of hairstyling techniques, including cuts, colors, and treatments.
- Maintained cleanliness and organization of workspace to enhance client experience.
- Developed loyal client relationships through exceptional service and follow-up communications.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Hairstylist
Downtown Craze Salon
Lancaster, SC
09.2018 - 09.2024
- Implemented effective inventory management for hair products and tools to ensure availability.
- Trained junior stylists in best practices for customer service and hairstyling techniques.
- Adapted to emerging trends in hairstyles to offer clients contemporary options.
- Streamlined appointment scheduling process to improve operational efficiency and reduce wait times.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Hairstylist
Styles On Hampton
Kershaw, SC
10.2017 - 09.2018
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Server
Millstone Pizza And Taphouse
Rock Hill, SC
05.2016 - 10.2017
- Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
- Collaborated with kitchen staff to facilitate timely food delivery and maintain quality standards.
- Managed cash and credit transactions accurately, ensuring efficient checkout processes.
- Trained and mentored new servers on menu knowledge and service protocols.
- Developed in-depth knowledge of craft beers and menu items to provide tailored recommendations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Japan Resturaunt
Lancaster, SC
2015 - 2016
- Improved table turnover rates through effective communication and coordination during peak hours.
- Resolved guest complaints promptly, enhancing overall satisfaction and retention.
- Implemented organizational strategies for inventory management, reducing waste and increasing efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
School of Cosmetology - Cosmetology
Kenneth Shuler School of Cosmetology
Rock Hill, SC09.2017
High School Diploma -
Andrew Jackson High School
Kershaw, SC05.2014
Skills
- Quick learner
- Social media promotion
- Networking expertise
- Conflict resolution skills
- Marketing
- Social skills
Timeline
Hairstylist
Self Employed
10.2024 - Current
Hairstylist
Downtown Craze Salon
09.2018 - 09.2024
Hairstylist
Styles On Hampton
10.2017 - 09.2018
Server
Millstone Pizza And Taphouse
05.2016 - 10.2017
Server
Japan Resturaunt
2015 - 2016
School of Cosmetology - Cosmetology
Kenneth Shuler School of Cosmetology
High School Diploma -
Andrew Jackson High School