Madison Hieb
Billings,MT
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Edgewood Vista
06.2021 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped clean and prepare patient rooms to maintain hygiene standards
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Documented patient information and care activities in electronic health record.
Rehabilitation Technician
Billings Clinic Hospital
07.2021 - 05.2022
- Facilitated patient specific stretching and strengthening programs.
- Utilized gait belts, lifts, or slings to safely move and transfer patients.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
Cashier
Home Depot
06.2020 - 05.2021
- Monitored self-checkout systems and provided help in resolving complex problems.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Stocked, tagged and displayed merchandise as required.
Front Desk Associate
Casper College Fitness Center
08.2019 - 05.2021
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Answered customer telephone calls promptly and appropriately handled needs.
Equipment Operator
Best Out West Spraying
05.2019 - 08.2019
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
Education
Bachelor of Science - Psychology
University of Wyoming
Laramie, WY05.2022
Associate of Science - Pre-Physical Therapy
Casper College
05.2020
Associate of Science - Health Sciences
Casper College
05.2020
Skills
- Family Support and Assistance
- Oral Hygiene
- Dementia and Alzheimer's Knowledge
- Medication Assistance
Certification
- CNA - Certified Nurse Assistant
- BLS Certified
Timeline
Rehabilitation Technician
Billings Clinic Hospital
07.2021 - 05.2022
Certified Nursing Assistant
Edgewood Vista
06.2021 - Current
Cashier
Home Depot
06.2020 - 05.2021
Front Desk Associate
Casper College Fitness Center
08.2019 - 05.2021
Equipment Operator
Best Out West Spraying
05.2019 - 08.2019
Bachelor of Science - Psychology
University of Wyoming
Associate of Science - Pre-Physical Therapy
Casper College
Associate of Science - Health Sciences
Casper College