Madison Hoskins
Hayward,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Residence Inn Marriott
Maple Grove, MN
08.2021 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Delivery Driver
Amazon
Maple Grove, MN
03.2021 - 08.2021
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
Package Sorter
Amazon
Brooklyn Park, MN
09.2020 - 02.2021
- Loaded packages onto pallets for shipment.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Inspected packages for signs of damage or tampering.
- Sorted parcels according to postcode destinations.
- Maintained a clean and safe work environment at all times.
Customer Service Representative
Hy-Vee
Robbinsdale, MN
09.2018 - 08.2020
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Collected deposits or payments and arranged for billing.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Customer Service Representative
Walgreens
Robbinsda, MN
01.2018 - 09.2018
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Highview Alternative High School
Golden Valley06-2019
Skills
- File Organization
- Correspondence typing
- Cash Handling
- Guest Relations
Timeline
Front Desk Receptionist
Residence Inn Marriott
08.2021 - Current
Delivery Driver
Amazon
03.2021 - 08.2021
Package Sorter
Amazon
09.2020 - 02.2021
Customer Service Representative
Hy-Vee
09.2018 - 08.2020
Customer Service Representative
Walgreens
01.2018 - 09.2018
High School Diploma -
Highview Alternative High School