Enthusiastic and adaptable individual with a solid background in customer service. Known for exceptional guest engagement and effective training capabilities, committed to optimizing dining experiences and maintaining high satisfaction levels.
Overview
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1
Language
2
2
years of professional experience
Work History
Server
Rustic Cafe
Alamogordo, NM
06.2026 - 08.2026
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed food and beverage orders efficiently, minimizing wait times during peak hours.
Collaborated with kitchen staff to ensure accurate and timely order delivery.
Assisted in training new staff on best practices and menu knowledge.
Host/To-Go Specialist
Applebee's Grill + Bar
Alamogordo, NM
05.2024 - 08.2026
Managed waitlists efficiently, optimizing guest flow during peak hours.
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Collaborated with servers and kitchen staff to enhance service coordination.
Addressed guest inquiries and resolved issues to maintain satisfaction levels.