Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Madison Hurst

Las Cruces,NM

Summary

Enthusiastic and adaptable individual with a solid background in customer service. Known for exceptional guest engagement and effective training capabilities, committed to optimizing dining experiences and maintaining high satisfaction levels.

Overview

1
1
Language
2
2
years of professional experience

Work History

Server

Rustic Cafe
Alamogordo, NM
06.2026 - 08.2026
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Managed food and beverage orders efficiently, minimizing wait times during peak hours.
  • Collaborated with kitchen staff to ensure accurate and timely order delivery.
  • Assisted in training new staff on best practices and menu knowledge.

Host/To-Go Specialist

Applebee's Grill + Bar
Alamogordo, NM
05.2024 - 08.2026
  • Managed waitlists efficiently, optimizing guest flow during peak hours.
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Collaborated with servers and kitchen staff to enhance service coordination.
  • Addressed guest inquiries and resolved issues to maintain satisfaction levels.

Education

Bachelor of Science - Nursing

New Mexico State University
Las Cruces, NM
05-2031

Skills

  • Customer service
  • Guest engagement
  • Order accuracy
  • Menu knowledge
  • Point-of-sale operation
  • Food preparation
  • Cash handling

Languages

English
Native or Bilingual

Timeline

Server

Rustic Cafe
06.2026 - 08.2026

Host/To-Go Specialist

Applebee's Grill + Bar
05.2024 - 08.2026

Bachelor of Science - Nursing

New Mexico State University