Madison Jones
Smilax,KY
Summary
Driven by a passion for client advocacy and crisis management, I leveraged my skills at CORE and Hyden Health to enhance patient care and streamline disaster recovery processes. My expertise in needs assessment and cross-cultural sensitivity has consistently improved client outcomes, demonstrating a strong ability to adapt and succeed in challenging environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Disaster Case Manager
CORE
Hazard, KY
09.2023 - Current
- Assessed client needs, identifying appropriate resources for their long-term recovery goals.
- Conducted outreach activities within affected communities to identify potential clients in need of case management services.
- Maintained updated knowledge of available disaster assistance programs and eligibility requirements in order to provide accurate guidance to clients.
- Contributed to ongoing program evaluation by tracking client progress toward established goals using standardized metrics.
Nurse Aide Trainee
Hyden Health And Rehab
Hyden, KY
05.2022 - 08.2022
- Improved patient comfort by providing compassionate and attentive care during daily activities.
- Participated in ongoing training opportunities to stay current with best practices in nursing and healthcare, applying new knowledge to daily tasks.
- Developed strong rapport with patients by actively listening to concerns or requests, demonstrating empathy in all interactions.
- Contributed to efficient inventory management by routinely stocking medical supplies and alerting supervisors when levels were low.
- Streamlined patient record-keeping processes through meticulous attention to detail in updating charts and documenting care provided.
- Served as a reliable resource for nursing staff, demonstrating proficiency in assisting with both routine and complex patient care situations.
Education
Associate Of Applied Arts - Surgical Technology
Hazard Community And Technical College
Hazard, KYSkills
- Client Advocacy
- Crisis Management
- Cross-cultural sensitivity
- Needs Assessment
- Training and education
- Patient Care
- Disaster planning
Certification
Certificate of Completion for the HEC SRNA 72 hour lecture and didactic course
Languages
Spanish
Limited Working
Timeline
Disaster Case Manager
CORE
09.2023 - Current
Nurse Aide Trainee
Hyden Health And Rehab
05.2022 - 08.2022
Associate Of Applied Arts - Surgical Technology
Hazard Community And Technical College