Madison Jones
Arlington,Tx
Summary
Diligent hospitality worker with over six years of experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
UNCO Hospitality
Dallas, TX
09.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables efficiently while maintaining attention to guest needs and preferences.
Server
Swift’s Attic
11.2024 - 07.2025
- Delivered food orders promptly to ensure customer satisfaction and dining efficiency.
- Collaborated with kitchen staff to streamline order preparation and service flow.
- Managed multiple tables efficiently while maintaining attention to guest needs and preferences.
Server
Wu Chow
05.2023 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness and organization of dining area during high-volume periods.
- Developed knowledge of wine pairings and menu offerings to enhance guest recommendations.
Barista
Bennu Coffee
10.2022 - 07.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Collaborated with team members to streamline service processes and enhance customer experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista
Dutch Bros
02.2022 - 08.2022
- Operated espresso machines and brewing equipment with precision to maintain quality standards.
- Developed positive relationships with regular customers, fostering loyalty and repeat business.
- Implemented efficient workflows during peak hours, improving overall service speed and customer satisfaction.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Health And Society
The University of Texas–Austin
Austin, TX01.2025
Bachelor of Arts -
The University of Texas–Arlington
Arlington, TX01.2022
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- High volume dining
- Team collaboration
Timeline
Server
UNCO Hospitality
09.2025 - Current
Server
Swift’s Attic
11.2024 - 07.2025
Server
Wu Chow
05.2023 - 10.2024
Barista
Bennu Coffee
10.2022 - 07.2023
Barista
Dutch Bros
02.2022 - 08.2022
Bachelor of Arts - Health And Society
The University of Texas–Austin
Bachelor of Arts -
The University of Texas–Arlington