Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Madison Kasko

Hamburg,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Buffalo Wild Wings
Sparta, NJ
01.2025 - Current
  • Supervised team operations during high-volume periods, ensuring efficient service delivery.
  • Trained and mentored new staff on company policies and best practices.
  • Managed inventory levels, reducing waste through effective stock management.
  • Resolved customer complaints swiftly, improving overall guest experience ratings.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Manager

Playa Bowls
Sparta, NJ
02.2021 - 10.2024
  • Acquired one year of management experience in a challenging environment.
  • Earned Serve Safe certification for food safety compliance.
  • Refined ordering procedures to improve operational workflow.
  • Executed effective inventory management strategies to optimize stock control.
  • Trained and mentored staff on operational procedures and customer engagement techniques
  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction
  • Implemented inventory management systems to optimize stock levels and reduce waste
  • Ensured compliance with health and safety regulations through regular audits and staff training
  • Enhanced customer experience by resolving complaints promptly and implementing feedback mechanisms

Education

High school diploma - Remote

Penn foster high school
08.2023

Skills

  • Cash handling
  • Food service
  • Time management
  • Communication skills
  • Food Safety
  • Customer service (4 years)
  • Management (1 year)
  • Organizational skills

Certification

Serve Safe Certification

CUST

ServSafe

Timeline

Shift Leader

Buffalo Wild Wings
01.2025 - Current

Manager

Playa Bowls
02.2021 - 10.2024

High school diploma - Remote

Penn foster high school