Madison Keeney
Greenville,SC
Summary
Customer service professional with extensive experience at Walgreens, recognized for strong team leadership and problem-solving abilities. Expertise in inventory management and communication skills led to improved customer satisfaction and operational efficiency. Committed to achieving results and promoting a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Walgreens
04.2021 - 01.2025
- Provided exceptional customer service in a fast-paced environment, addressing customer needs and ensuring satisfaction.
- Handled cash transactions and maintained accuracy during each exchange.
- Assisted with stocking, organizing store displays, and ensuring product availability.
- Collaborated with team members to meet service goals and manage high-volume periods efficiently.
Team Lead
Arby’s
04.2019 - 12.2020
- Supervised and supported a team of associates, ensuring productivity and high-quality customer service.
- Managed inventory, stocked shelves, and performed merchandising tasks to maintain store organization.
- Trained new employees in store procedures, customer service techniques, and product knowledge.
- Assisted in managing daily operations, including opening and closing procedures, and maintained store cleanliness.
Education
Associate of Applied Science - Supply Chain Management
Greenville Technical College
Greenville, SC05.2025
Enterprise Resource Planning Certificate - Applied Science
Greenville Technical College
Greenville, SC05.2025
Skills
- Customer service
- Team leadership
- Inventory management
- Enterprise resource planning
- Microsoft Office Suite
- Problem solving
- Effective communication
Timeline
Customer Service Associate
Walgreens
04.2021 - 01.2025
Team Lead
Arby’s
04.2019 - 12.2020
Associate of Applied Science - Supply Chain Management
Greenville Technical College
Enterprise Resource Planning Certificate - Applied Science
Greenville Technical College