Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Madison Lessard

Summary

Dynamic and dedicated professional with a strong background in customer service at Chuck E Cheese. Proven ability to resolve complaints and enhance customer loyalty through effective communication and problem-solving. Skilled in cash handling and maintaining accuracy, while consistently demonstrating reliability and a positive attitude in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cashier

Chuck E Cheese
11.2024 - 09.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Volunteer

Gundersen Health System
01.2024 - 06.2025
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Sales Associate

Style Encore
05.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Central High School
La Crosse, WI

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail

Timeline

Cashier

Chuck E Cheese
11.2024 - 09.2025

Sales Associate

Style Encore
05.2024 - 08.2024

Volunteer

Gundersen Health System
01.2024 - 06.2025

High School Diploma -

Central High School
Madison Lessard