Madison Macias
Waco,TX
Summary
Fine dining hospitality professional with experience as both busser and hostess in professional, high-expectation settings. Skilled in maintaining a presentable dining room, assisting service flow, and creating a warm guest experience while following strict standards. Dependable, efficient, and team-driven, with strong composure and attention to detail under pressure.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Inn at Tres Pinos
Tres Pinos, CA
05.2024 - 08.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements.
- Coordinated with kitchen and wait staff for efficient service flow.
- Handled guest inquiries and concerns with professionalism and care.
- Provided menus and specials information to enhance guest experience.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Restaurant Busser
Inn at Tres Pinos
Tres Pinos, CA
05.2024 - 08.2024
- Assisted in maintaining cleanliness and organization of dining areas.
- Supported waitstaff by quickly clearing tables and resetting for new guests.
- Responded promptly to guest requests, contributing to a positive dining atmosphere.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Assistant Horse Trainer
Michelle Peterson
Hollister, CA
03.2022 - 09.2022
- Assisted in daily training routines for horses, ensuring adherence to safety protocols.
- Supported lead trainer in developing individualized training plans based on horse behavior and performance.
- Coordinated grooming and tack preparation for training sessions, maintaining equipment standards.
- Provided hands-on guidance during training sessions, correcting any issues with gait or posture as necessary to optimize performance.
- Collaborated with veterinarians to monitor horses' health and address any medical concerns promptly.
Ranch Hand
Prater Ranch
Hollister, CA
05.2020 - 08.2020
- Assisted in feeding and caring for livestock, promoting animal health and welfare.
- Ensured healthy livestock through regular monitoring, vaccination, and treatment of illnesses.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Maintained cleanliness and order in all ranch facilities, ensuring healthy environment for livestock and staff.
Restaurant Busser
Inn at Tres Pinos
Tres Pinos, CA
06.2019 - 09.2019
- Ensured timely delivery of utensils, napkins, and condiments to enhance guest experience.
- Collaborated with kitchen staff to efficiently manage dishware and glassware inventory.
- Monitored dining room flow to optimize seating arrangements during peak hours.
- Participated in training sessions on food safety and sanitation standards.
Education
Bachelor of Arts - Law
Baylor University
Waco, TX05-2027
Skills
- Customer service
- Cleanliness and hygiene
- Conflict resolution
- Personal presentation
- Reservation coordination
- Friendly demeanor
- Communication
Timeline
Restaurant Hostess
Inn at Tres Pinos
05.2024 - 08.2024
Restaurant Busser
Inn at Tres Pinos
05.2024 - 08.2024
Assistant Horse Trainer
Michelle Peterson
03.2022 - 09.2022
Ranch Hand
Prater Ranch
05.2020 - 08.2020
Restaurant Busser
Inn at Tres Pinos
06.2019 - 09.2019
Bachelor of Arts - Law
Baylor University