Madison Mansfield
Hertford,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Hostess
Big Daddy's Pizza
Elizabeth City, NC
08.2021 - 03.2023
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Accurately recorded customer information into reservation system.
- Provided excellent customer service by addressing customer needs promptly.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Communicated clearly with kitchen staff regarding customer orders.
- Inspected dining and serving areas for cleanliness and proper setup.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Albemarle High School
Albemarle, NC05-2023
Associate of Science - Science
College of The Albemarle
Elizabeth City, NCSkills
- Guest Engagement
- Server Support
- Food Running
- Complaint Handling
- Customer Service
- Dining Customer Service
- Menu Memorization
- Reservation Management
- High-Volume Dining
- Effective Customer Upselling
- Service Prioritization
- Point of Sale Systems
- Takeout Order Processing
- Price Memorization
- Reservation Coordination
- Positive and Professional
- Cleaning and Sanitation
Timeline
Hostess
Big Daddy's Pizza
08.2021 - 03.2023
High School Diploma -
Albemarle High School
Associate of Science - Science
College of The Albemarle
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