Summary
Overview
Work History
Education
Skills
Timeline
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Madison Mansfield

Hertford,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Hostess

Big Daddy's Pizza
Elizabeth City, NC
08.2021 - 03.2023
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Accurately recorded customer information into reservation system.
  • Provided excellent customer service by addressing customer needs promptly.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Built positive relationships with other front-of-house and kitchen staff.

Education

High School Diploma -

Albemarle High School
Albemarle, NC
05-2023

Associate of Science - Science

College of The Albemarle
Elizabeth City, NC

Skills

  • Guest Engagement
  • Server Support
  • Food Running
  • Complaint Handling
  • Customer Service
  • Dining Customer Service
  • Menu Memorization
  • Reservation Management
  • High-Volume Dining
  • Effective Customer Upselling
  • Service Prioritization
  • Point of Sale Systems
  • Takeout Order Processing
  • Price Memorization
  • Reservation Coordination
  • Positive and Professional
  • Cleaning and Sanitation

Timeline

Hostess

Big Daddy's Pizza
08.2021 - 03.2023

High School Diploma -

Albemarle High School

Associate of Science - Science

College of The Albemarle

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Madison Mansfield