Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Mattern

Sioux Falls,SD

Summary

Dynamic Shift Lead at B&G Milkyway with a strong focus on customer service and team motivation. Proven ability in cash handling and problem-solving, enhancing client satisfaction and operational efficiency. Recognized for maintaining a welcoming environment and training employees to excel in guest service. Committed to delivering exceptional results in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Shift Lead

B&G Milkyway
03.2023 - Current

Delivered exceptional customer service to enhance client satisfaction.

Managed cash handling and operations of tills efficiently.

Executed closing duties, including securing cash, cleaning, and appliance management.

Maintained open communication with coworkers and management to facilitate teamwork.

Ensured cleanliness throughout the store to promote a welcoming environment.

Assisted coworkers by answering questions and providing support as needed.

Cashier

Sioux Empire Fair
08.2025 - 08.2025
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Greeted customers and responded promptly to customer needs.

Education

Washington High School
Sioux Falls, SD
05.2027

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Positive attitude
  • Cash handling
  • Problem-solving
  • Sales and upselling
  • Professional appearance
  • Active listening
  • Attention to detail
  • Time management
  • Multitasking Abilities

Timeline

Cashier

Sioux Empire Fair
08.2025 - 08.2025

Shift Lead

B&G Milkyway
03.2023 - Current

Washington High School
Madison Mattern