Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison McBride

San Diego,CA

Summary

Driven Pharmacy Technician with a proven track record at Walmart, adept in medication dispensing and fostering customer relationships. Excelled in streamlining prescription processing and enhancing pharmacy workflow, demonstrating exceptional problem-solving skills and adherence to HIPAA regulations. Skilled in insurance billing, contributing to efficient operations and high service quality.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart
05.2018 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with calculating dosages, medication dispensing, labeling, and packaging with efficiency and accuracy.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.

Cashier

WinCo Foods
06.2016 - 05.2018
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Crater High School
Central Point Oregon
06.2016

Skills

  • Medication Dispensing
  • Prescription Filling
  • Drug safety
  • Answering customer questions
  • HIPAA Regulations
  • Pharmacy Law Compliance
  • Insurance Billing
  • Problem-solving skills

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Walmart
05.2018 - Current

Cashier

WinCo Foods
06.2016 - 05.2018

High School Diploma -

Crater High School

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