Summary
Overview
Work History
Education
Skills
Timeline
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Madison Merchant

Wright

Summary

Dynamic and dedicated professional with a strong background in customer service at Big D Oil Company. Proven ability to build relationships and ensure customer satisfaction through effective communication and empathy. Skilled in cash handling and drawer balancing, consistently maintaining accuracy and integrity in all transactions.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

5
5
years of professional experience

Work History

Cashier

Big D Oil Company
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.

Receptionist

Recration Center
08.2020 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Wright Jr Sr Highschool
Wright, WY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Cash register operation
  • Merchandise restocking
  • Staff training
  • Drawer balancing
  • Basic math

Timeline

Cashier

Big D Oil Company
09.2024 - Current

Receptionist

Recration Center
08.2020 - 08.2022

Wright Jr Sr Highschool