Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Miller

Carmichael,CA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Mikuni. Known for engaging guests and ensuring memorable dining experiences, while maintaining high standards in food safety and cash handling. A collaborative team player dedicated to creating positive atmospheres in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server

Mikuni
01.2025 - Current

Mikuni is a well-known Japanese restaurant & sushi bar chain emphasizing quality cuisine, friendly service, and innovation in Japanese cuisine.

Role Overview:
As a Server at Mikuni, you’ll be a key part of creating a positive, memorable dining experience for guests. You’ll greet and seat guests, take food and drink orders, serve food and beverages, and ensure that guests are well-taken care of during their visit.

Key Responsibilities:

  • Welcome and seat guests in a timely and friendly manner.
  • Present menus, explain specials, answer basic questions about the menu (including sushi/sashimi items & Japanese-style cuisine).
  • Take orders accurately and enter them into the POS system.
  • Serve food and beverages promptly, ensuring correct presentation and quality.
  • Check in with guests during the meal to ensure satisfaction and address any issues.
  • Clear and reset tables, maintain cleanliness and organization of your station, dining area, and service tools.
  • Collaborate with kitchen staff, sushi bar, and other team members to ensure smooth service flow.
  • Follow food safety, hygiene and sanitation standards at all times.
  • Handle payment transactions, close out tables, and thank guests for dining with us.
  • Assist with side-work tasks: restocking, cleaning, prepping service stations.
  • Be ready to work evenings, weekends and holidays (when needed).

Barista

Dutch Bros
06.2022 - 12.2024

Personality & Attitude Appearance Work Environment Overall Impression

A Dutch Bros employee — often called a “broista” — is known for their high energy, friendliness, and upbeat personality. The company emphasizes creating a fun, positive experience for every customer, so employees typically reflect that vibe in both attitude and appearance.

Here’s a general description:

  • Outgoing, social, and enthusiastic
  • Known for genuine friendliness and remembering regular customers
  • Keeps the energy high, even during busy rushes
  • Focused on teamwork and good vibes — Dutch Bros culture is very community-oriented
  • Usually wears casual, branded Dutch Bros gear (like logo T-shirts, hoodies, or hats)
  • Comfortable, practical clothing suitable for fast-paced work
  • Expressive style is encouraged — tattoos, piercings, and colorful hairstyles are common and accepted
  • Fast-paced, high-energy drive-thru and walk-up stands
  • Lots of upbeat music, dancing, and interaction with coworkers and customers
  • Tasks include taking orders, making drinks, handling payments, cleaning, and keeping the flow smooth

A Dutch Bros employee gives off friendly barista meets hype team energy — someone who’s passionate about people, coffee, and creating a positive experience every time you pull up to the window.

Education

Psychology

American River College
Sacramento, CA

High School Diploma -

Rio Americano
4540 American River Dr Sacramento, CA 95864 United
06.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Food running
  • Team collaboration

Timeline

Server

Mikuni
01.2025 - Current

Barista

Dutch Bros
06.2022 - 12.2024

Psychology

American River College

High School Diploma -

Rio Americano
Madison Miller