Madison Montgomery
Louisville,KY
Summary
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Lead Cashier
Hobby Lobby
07.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
Support Lead
Five Below
03.2021 - 07.2022
- Improved customer satisfaction by addressing and resolving support issues in a timely manner.
- Managed a team of support professionals, fostering teamwork and setting performance goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Jeffersontown High School
Louisville, KY05.2021
Skills
- Visual Merchandising
- Customer Assistance
- Cashier training
- Issue Resolution
- Supply Restocking
- Team Leadership
- Store Opening and Closing
- Punctual and Reliable
Timeline
Lead Cashier
Hobby Lobby
07.2022 - 01.2024
Support Lead
Five Below
03.2021 - 07.2022
High School Diploma -
Jeffersontown High School