Madison Moore
Harrison,AR
Summary
Dynamic and innovative professional with a proven track record at Tres Bien Salon and Juicy Bean Coffee Company, excelling in client consultation and advanced communication. Mastered hair styling techniques and relationship building, significantly enhancing client satisfaction and loyalty. Licensed Cosmetologist and adept leader, skilled in social media promotion and team management.
Overview
4
4
years of professional experience
Work History
Hairstylist
Tres Bien Salon
10.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
- Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
- Developed loyalty program, encouraging repeat visits and fostering strong client base.
Coffee Shop Manager
Juicy Bean Coffee Company
08.2020 - 04.2023
- Oversaw daily coffee shop operations according to company policies.
- Delivered exceptional levels of customer service by expertly training and managing staff.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
- Introduced new menu items based on market trends and customer feedback, driving sales growth.
- Set up daily drawers, verified totals and prepared cash deposits.
- Managed cash flow effectively, ensuring accurate accounting procedures were in place for daily transactions.
- Inspected coffee shop regularly for safety, healthy code, or maintenance concerns.
- Created a welcoming atmosphere by designing an inviting and comfortable seating area.
Education
Associate of Applied Science - Management
North Arkansas College
Harrison, AR12.2021
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Detail-orientated
- Customer Consultation
- Schedule Management
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- [State] Licensed Cosmetologist
- Strong leader
- Social Media Promotion
Timeline
Hairstylist
Tres Bien Salon
10.2022 - Current
Coffee Shop Manager
Juicy Bean Coffee Company
08.2020 - 04.2023
Associate of Applied Science - Management
North Arkansas College
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