madison morey
Fowlerville
Summary
Dynamic professional with experience at Livingston County Central Dispatch, excelling in high-stress environments. Proven ability in decision-making and active listening, ensuring timely assistance and effective communication.
Personable and detail-oriented with strong ability to think on feet and resolve issues efficiently. Possesses knowledge of logistics and transportation operations, coupled with proficiency in routing software and communication tools. Committed to ensuring smooth operations and timely deliveries by leveraging organizational and multitasking skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Livingston County Central Dispatch
06.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of 10-30 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Nanny
Self Employed Services
01.2023 - 06.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Beauty Advisor
Ulta Salon and Cosmetics
09.2022 - 12.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Education
High School Diploma -
Fowlerville High School
Fowlerville, MISkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Stress tolerance
- Radio communication
Accomplishments
Recruit of the Year -2023
Highest Call Count - 2024
Affiliations
- Livingston County Regional SWAT Team -Tactical Dispatcher
Certification
- CPR and First Aid
- 7th Annual Active Assailant Conference
- MACNLOW Basic 40 hour Dispatch School
- MACNLOW Advanced 40 hour Dispatch School
- EMD and EFD Certified
Timeline
Dispatcher
Livingston County Central Dispatch
06.2023 - Current
Nanny
Self Employed Services
01.2023 - 06.2023
Beauty Advisor
Ulta Salon and Cosmetics
09.2022 - 12.2022
High School Diploma -
Fowlerville High School
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