Summary
Overview
Work History
Skills
Timeline
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Madison Morton

Kenmore,WA

Summary

Proven team player with experience at Chipotle Mexican Grill, Inc., adept in food preparation and health code compliance. Excelled in customer engagement, enhancing dining experiences through interactive communication skills. Trained peers, boosting team efficiency. Demonstrated expertise in point-of-sale transactions, ensuring quality control checks for over 90% customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Crew Member

Chipotle Mexican Grill, Inc.
04.2024 - Current
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Panda Restaurant Group, Inc., Panda Express
04.2019 - 01.2020
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Skills

  • Inventory Restocking
  • Food Preparation
  • Health Code Compliance
  • Customer Engagement
  • Order Management
  • Telephone Etiquette
  • Clear Communication
  • Quality Control Checks
  • Interactive communication skills
  • Point-of-sale transactions

Timeline

Crew Member

Chipotle Mexican Grill, Inc.
04.2024 - Current

Crew Member

Panda Restaurant Group, Inc., Panda Express
04.2019 - 01.2020

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Madison Morton