Madison Mueller
Alexandria,S
Summary
Energetic and hardworking post-grad with extensive experience in customer service. Skilled in Microsoft and Adobe suites, with academic experience in various coursework. Ready to put a Bachelors of Arts in Psychology from Boston University to good use! Stellar ability to work within a team in any role with excellent communication skills.
Overview
6
6
years of professional experience
Work History
Front End Coordinator
Wegmans Food Markets
Alexandria, Virginia
08.2024 - Current
- Coordinated daily front-end operations to enhance customer service efficiency.
- Assisted in training new team members in specialized daily tasks and operational procedures.
- Collaborated with outside department leadership to ensure customer satisfaction.
- Managed schedules of 10-30 employees at a time, adjusting to meet company and consumer needs.
- Met needs of customers by providing knowledgeable recommendations on products.
Cashier
Wegmans Food Markets
Alexandria, Virginia
04.2020 - 08.2024
- Assisted customer needs efficiently and to both company and customer satisfaction
- Worked in outside departments to ensure company needs were met while collecting new skills and knowledge.
- Consistently met and exceeded expectations regarding work environment, till accuracy, attendance, and attitude.
- Worked in a fast-paced environment for multiple consecutive hours while providing excellent customer service.
Front Desk Receptionist
Goldfish Swim School
Brookline, Massachusetts
08.2023 - 11.2023
- Greeted families upon entry and check-in for lessons.
- Developed positive relationships with returning clients of all ages.
- Cross trained as a swim instructor to meet the needs of the business.
- Assisted in scheduling swim lessons multiple weeks in advance.
- Managed a varying volume of both phone calls and in-person questions and tasks.
Education
Bachelor of Science - Psychology
Boston University
Boston, Massachusetts 05-2026
Skills
Verbal and written communication
Customer service
Time management
Task delegation
Operations management
Telecommunications
Google suite
Microsoft suite
Adobe suite
Timeline
Front End Coordinator
Wegmans Food Markets
08.2024 - Current
Front Desk Receptionist
Goldfish Swim School
08.2023 - 11.2023
Cashier
Wegmans Food Markets
04.2020 - 08.2024
Bachelor of Science - Psychology
Boston University
Scholarships
Children of Fallen Patriots
Bridges gap between Federal Financial Aid and University provided funding for children who have lost a parent in the military.
In October 2022, I traveled to New York City to meet with large corporations and explore possible career fields and internship opportunities.
Wegmans Food Markets
Awarded to employees who work over 750 hours while enrolled in a college/university. Awardees must maintain good standing in the company.
Folds of Honor
Awarded to children who have had parents serve in the military or are first responders.