Madison Nichols
Daytona Beach,FL
Summary
Dynamic professional with a proven track record, adept in complex problem-solving and team leadership. Excelled in building client relationships and exceeding sales targets through effective communication and sales techniques. Skilled in fostering professional development, demonstrating adaptability, and maintaining a positive attitude in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
TWO MEN AND A TRUCK® International
07.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Managed approximately 30 incoming calls, 20 emails, and 6 in-person clients weekly.
Sales Assistant
Buckle
02.2021 - 07.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Sold approximately 4 store credit cards per week.
Hairstylist
L Salon
06.2015 - 12.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Managed approximately 5-6 clients per day by double booking.
Education
Associate of Arts - Cosmetology
Washington County Career Center-Adult Technical Training
Marietta, OH05.2015
High School Diploma -
Warren High School
Vincent, OH05.2015
Skills
- Team Leadership
- Complex Problem-Solving
- Work Planning and Prioritization
- Sales Techniques
- Marketing
- Customer Service
- Effective Communication
- Adaptability and Flexibility
- Positive Attitude
- Professional and Courteous
Certification
- Florida Cosmetology License - 2015-2024
Timeline
Manager
TWO MEN AND A TRUCK® International
07.2022 - Current
Sales Assistant
Buckle
02.2021 - 07.2022
Hairstylist
L Salon
06.2015 - 12.2020
Associate of Arts - Cosmetology
Washington County Career Center-Adult Technical Training
High School Diploma -
Warren High School
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