Madison Norfleet
Chicgao
Summary
Proven leader and dedicated team member with a track record of enhancing customer service at Jewels Osco. Excelled in cash handling and fostering a collaborative environment at Chipotle, demonstrating exceptional work ethic and empathy. Streamlined food prep processes at Soldier Field Stadium, showcasing reliability and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Cashier
Jewels Osco
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Leader
Chipotle
10.2022 - 01.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Food Prep
Soldier Field Stadium
06.2020 - 04.2022
- Streamlined food prep processes, increasing overall kitchen productivity.
- Supported cafeteria team by performing additional tasks such as dishwashing or food prep when necessary.
- Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Education
Human Resources Management
Harold Washington College
Chicago, ILHigh School Diploma - Marketing
Westinghouse College Prep
Chicago, IL05.2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier
Jewels Osco
01.2024 - Current
Team Leader
Chipotle
10.2022 - 01.2024
Food Prep
Soldier Field Stadium
06.2020 - 04.2022
Human Resources Management
Harold Washington College
High School Diploma - Marketing
Westinghouse College Prep
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