Summary
Overview
Work History
Education
Skills
Timeline
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Madison Novak

Akron,OH

Summary

Proven professional with extensive experience in customer service and cash management, notably at Starbucks where I enhanced team performance and customer satisfaction. Skilled in multitasking and problem-solving, I excel in creating positive environments and achieving goals. My commitment to excellence and relationship building drives consistent results.

Overview

2025
2025
years of professional experience

Work History

Clerk

Cirilla’s

Ensured spotless environments through thorough cleanliness protocols.

Conducted regular counts of store supplies.

Offered customized recommendations according to individual preferences.

Operated POS system from start to finish.

Barista Trainer

Starbucks
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained sanitation standards.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.

Sales Associate

Sally Beauty
04.2024 - Current

Provided tailored suggestions to meet customer needs.

Managing the opening and closing procedures for the POS system.

Performed comprehensive cleaning tasks efficiently.

Managed inventory for necessary supplies.

Committed to reaching store goals.

Barista

Traveling Toms Coffee
10.2023 - 04.2024
  • Controlled line and crowd with quick, efficient service.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Used POS system to accurately enter orders and process payments.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School
Twinsburg, OH
12.2023

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Relationship building
  • Multitasking
  • Attention to detail
  • Time management
  • Problem-solving

Timeline

Sales Associate

Sally Beauty
04.2024 - Current

Barista

Traveling Toms Coffee
10.2023 - 04.2024

Clerk

Cirilla’s

Barista Trainer

Starbucks

Cosmetology License - Cosmetology

Paul Mitchell The School
Madison Novak