Madison Phung
Stanton,CA
Overview
2
2
years of professional experience
Work History
Server
Pholuscious
05.2024 - Current
- Provided attentive service during high-volume periods, successfully fulfilled 8 tables in 45 minutes
- Demonstrated strong multitasking skills without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Youth Development Specialist
Boys and Girls Club of Greater Redlands-Riverside
08.2023 - 12.2024
- Boosted youth engagement by incorporating experiential learning and interactive activities into curriculum.
- Mentored participants in developing essential life skills such as time management, budgeting, decision-making abilities.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.
Hostess
Olive Garden
03.2023 - 09.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Arts - Education, Society, And Human Development
University of California, Riverside
Riverside, CA03-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Fluent Vietnamese
- 4 years of customer service and care
- Team collaboration
Timeline
Server
Pholuscious
05.2024 - Current
Youth Development Specialist
Boys and Girls Club of Greater Redlands-Riverside
08.2023 - 12.2024
Hostess
Olive Garden
03.2023 - 09.2023
Bachelor of Arts - Education, Society, And Human Development
University of California, Riverside
Similar Profiles
Gilan WalanGilan Walan
Substitute Teacher at Childcare CareersSubstitute Teacher at Childcare Careers
Jacquelyn MaciasJacquelyn Macias
Lead Credit Analyst at EnvistaLead Credit Analyst at Envista
Kurt BeuKurt Beu
Instructor at Cypress CollegeInstructor at Cypress College
Copipsi GonsalezCopipsi Gonsalez
Administration/Material Handler at AlconAdministration/Material Handler at Alcon
Devyn ErseryDevyn Ersery
Server at Link & Pin ArboretumServer at Link & Pin Arboretum