Madison Pogozelski
Bethpage
Summary
Motivated and adaptable high school graduate seeking any position where I can apply my academic knowledge, strong work ethic, and willingness to learn, to support team goals and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Customer Service/Sales Associate
Estelle's Dressy Dresses
02.2023 - Current
- Maintained clean, organized work environment to enhance customer shopping experience
- Resolved inquiries and complaints promptly, ensuring high levels of customer satisfaction
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Actively upsold products and suggested complementary items, contributing to store goal achievement
Customer Service/Cashier
Zorns of Bethpage
08.2022 - 07.2024
- Processed customer transactions with accuracy and efficiency, handling cash, credit cards, and electronic payments to enhance checkout experience
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, contributing to overall customer satisfaction
- Managed high volume of incoming calls and emails, meeting or exceeding response time goals to ensure timely communication with customers
- Handled and stored food products properly to prevent contamination or spoilage
- Maintained knowledge of menu items, ingredients used, cooking techniques, and presentation standards
Education
Bachelor of Arts - Business Economics
SUNY Cortland
New York, NY05.2029
Junior High School Education -
Plainedge Senior High School
Bethpage, NY06.2025
Skills
- Customer service
- Cash handling
- Time management
- Organizational skills
- Adaptability
- Effective communication
Timeline
Customer Service/Sales Associate
Estelle's Dressy Dresses
02.2023 - Current
Customer Service/Cashier
Zorns of Bethpage
08.2022 - 07.2024
Junior High School Education -
Plainedge Senior High School
Bachelor of Arts - Business Economics
SUNY Cortland