Madison Richard
Abbeville,LA
Summary
Dynamic and detail-oriented professional with a proven track record in customer service and relationship building at previous jobs. Adept at client consultations and appointment scheduling, I excel in enhancing client satisfaction and driving sales through effective communication and personalized service. Committed to fostering a welcoming environment and achieving outstanding results.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self
Kaplan, LA
08.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
Manager
Nite Owls Childcare
Lafayette, LA
02.2021 - 06.2022
Car Salesperson
J.P Thibodeaux
New Iberia, LA
07.2019 - 08.2020
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Bartender
Curve Lounge
Abbeville, LA
08.2014 - 07.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Cosmetology
Aveda Institute
Lafayette, LA06.2022
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Customer education
- Social media promotion
- Sales expertise
- Conflict resolution skills
- Marketing
Timeline
Hairstylist
Self
08.2022 - Current
Manager
Nite Owls Childcare
02.2021 - 06.2022
Car Salesperson
J.P Thibodeaux
07.2019 - 08.2020
Bartender
Curve Lounge
08.2014 - 07.2019
Cosmetology
Aveda Institute