Summary
Overview
Work History
Education
Skills
Timeline
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Madison Rogers

Homer,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Owner

North Ridge Excavating Inc.
01.2023 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Eligibility Clerk

Department Of Health And Human Services
09.2020 - 02.2021
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with accurate eligibility form, application and document completion.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Communicated with people from various cultures and backgrounds on application process.

Customer Service Associate

Frame Aligners Inc.
09.2010 - 07.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Ordered inventory
  • Compared prices
  • Entered bills
  • invoiced customers

Education

High School Diploma -

Western Iowa Tech Community College
Sioux City, IA

Skills

  • Balanced Work Ethic
  • Merchandising
  • Customer Relations

Timeline

Owner

North Ridge Excavating Inc.
01.2023 - Current

Eligibility Clerk

Department Of Health And Human Services
09.2020 - 02.2021

Customer Service Associate

Frame Aligners Inc.
09.2010 - 07.2020

High School Diploma -

Western Iowa Tech Community College

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Madison Rogers