Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Madison Roper

Annapolis,MD

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Patient-oriented offering exceptional communication, multitasking, organization, knowledge, and positive attitudes. Personable and friendly known for great work ethic and attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hostess

Looney's Pub
12.2023 - Current
  • Answered customer questions.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls and greeting guests.
  • Maintained clean environment and carryout orders.

Customer Service and Administrative Support

Sunset Gardens
07.2022 - 10.2023
  • Provided exceptional support for customers.
  • Problem Solved
  • Conducted inventory and maintained records.
  • Created social media accounts to promote business.

Physical Therapy Aide

Annapolis Family Physical Therapy
05.2022 - 08.2023
  • Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
  • Maintained clean, organized environment and performed inventory checks on therapy supplies and equipment.
  • Recorded patient status in progress notes.
  • Worked with patients from age 12 to 101.

Community Assistant

Resident Life And Housing
01.2022 - 05.2022
  • Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
  • Managed room assignments while ensuring smooth check-in/check-out processes during community transitions.
  • Maintained and organized incoming mail.

Lifeguard

Anchor Aquatics
06.2020 - 07.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Ice Cream Server

Kilwins
06.2019 - 09.2019
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained a clean and organized workspace.
  • Worked well under pressure.

Education

Bachelor of Science - Public Health Science, Pre-PA

University of Maryland - College Park
College Park, MD
05.2025

High School Diploma -

Annapolis High School
Annapolis, MD
06.2021

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Interactive communication skills
  • Maintaining inventory
  • Hard work ethic
  • Proficient in use of technology

Accomplishments

Delegate Shaneka Henson Scholarship, Maryland College Aid Processing System August 2021-May 2022

Outstanding Community Service, Kappa Phi Lambda, Department of Fraternity and Sorority Life, College Park April 2023-2024

Pre-PA Club, College Park, August 2021-Present

Dedicated (CARE Philanthropy Event), Kappa Phi Lambda, College Park December 2023

Certification

Maryland Overdose Response (CORA) Certified

Timeline

Hostess

Looney's Pub
12.2023 - Current

Customer Service and Administrative Support

Sunset Gardens
07.2022 - 10.2023

Physical Therapy Aide

Annapolis Family Physical Therapy
05.2022 - 08.2023

Community Assistant

Resident Life And Housing
01.2022 - 05.2022

Lifeguard

Anchor Aquatics
06.2020 - 07.2021

Ice Cream Server

Kilwins
06.2019 - 09.2019

Bachelor of Science - Public Health Science, Pre-PA

University of Maryland - College Park

High School Diploma -

Annapolis High School

Similar Profiles

CREATE PROFILE
Madison Roper