Summary
Overview
Work History
Education
Skills
Timeline
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Madison Russell

Moyock,NC

Summary

Highly motivated Food Lion Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

2
2
years of professional experience

Work History

Sales Associate

Food Lion
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used in-store system to locate inventory and place special orders for customers.

Crew Member

Dunkin Donuts
05.2023 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

Associate in Arts, General

College of The Albemarle
Elizabeth City, NC
05.2025

High School Diploma -

Currituck County High School
Barco, NC
05.2021

Skills

  • Excellent People Skills
  • Sales Expertise
  • Cash Handling Accuracy
  • Planogram Execution
  • Social Perceptiveness
  • Customer Service
  • Multitasking Strengths
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Self-Checkout Assistance
  • POS System Operations

Timeline

Crew Member

Dunkin Donuts
05.2023 - 08.2023

Sales Associate

Food Lion
08.2021 - Current

Associate in Arts, General

College of The Albemarle

High School Diploma -

Currituck County High School

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Madison Russell