Madison Scott
Hayes,VA
Summary
Dedicated medical administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Motivated student working towards a degree in Dental Hygiene. Possess experience in the medical field and patient care. Proven success working within fast-paced, collaborative settings.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Colonial OBGYN
04.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel for Hospital physicians; TPMG, Riverside, EVMS, and Mary Immaculate Hospital and any medical facility, scheduling appointments, and handling patient inquiries.
Marketing Assistant
Crossroads Marketing
01.2022 - 05.2022
- Ran errands for owner
- Light housekeeping duties
- Marketing firm that worked for several doctors
- Helped out at doctors offices when needed
- Assisted in billing via online medical records system Athena
- Assisted manager in all aspects of business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Managed over 45 incoming calls, emails and faxes per day from customers.
Education
Associate of Science - Dental Hygiene
Virginia Peninsula Community College
Hampton, VA05.2025
High School Diploma -
Gloucester High School
Gloucester, VA06.2023
Skills
- HIPAA Compliance
- Records Management
- Mail Management
- Medical Transcription
- Medical Office Administration
- Medical Charting
- HIPAA Guidelines
- Patient Scheduling
- Electronic Medical Records
- Inpatient Care
- Insurance Claims
- Insurance Verification
Timeline
Medical Receptionist
Colonial OBGYN
04.2022 - Current
Marketing Assistant
Crossroads Marketing
01.2022 - 05.2022
Associate of Science - Dental Hygiene
Virginia Peninsula Community College
High School Diploma -
Gloucester High School
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