Madison Senica
McHenry,IL
Summary
Certified EMT-B and CNA with comprehensive experience and credentials including AHA BLS Provider CPR, FEMA IS-100.C, and FEMA IS-700.B. Proven ability to provide critical pre-hospital and inpatient care, perform essential life-saving procedures, and manage emergency situations efficiently. Dedicated to ensuring patient safety and delivering high-quality healthcare services in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Darden Restaurants, Olive Garden
McHenry, IL
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Hostess
D.C. Cobb's
McHenry, IL
06.2020 - 10.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
High School Diploma -
McHenry High School
McHenry12.2022
Skills
- Strong Work Ethic
- Hospitality service expertise
- Cleanliness standards
- Allergy awareness
- Communication
- Teamwork
- Organized
- Positive Attitude
Certification
- EMT - Certified Emergency Medical Technician
- CNA - Certified Nurse Assistant
- CPR - AHA BLS Provider
Timeline
Server
Darden Restaurants, Olive Garden
07.2021 - Current
Restaurant Hostess
D.C. Cobb's
06.2020 - 10.2021
High School Diploma -
McHenry High School