Madison Shelton
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Sales Associate
Five Below
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Kitchen Hand
Rizzi's Pizza Cafe
12.2023 - 08.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Baker/ Barista
Nestle Toll House Cafe
06.2022 - 11.2022
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Frosted and iced cakes, cupcakes, and cookies.
- Created appealing displays to showcase products in bakery.
- Increased customer satisfaction with friendly and efficient service.
Frozen Yogurt Shop Worker
Atoka Railroad Adventure +
12.2021 - 06.2022
- Expanded repeat business by building rapport with customers through friendly interactions and personalized recommendations.
- Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
- Greeted incoming customers and provided reliable, friendly customer service.
- Ensured food safety standards were met by regularly sanitizing workstations and equipment.
- Assisted in inventory management to ensure adequate stock levels and minimize waste.
Education
Bachelor of Arts - International Studies, Business, Spanish
University of Mississippi
Oxford05-2028
Associate of Science - Science
Dyersburg Community College
Covington, TN05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Excellent people skills
- Outgoing personality
- Flexible schedule
- Conflict resolution
- Intermediate Spanish Language Skills
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Kitchen Hand
Rizzi's Pizza Cafe
12.2023 - 08.2024
Sales Associate
Five Below
11.2022 - Current
Baker/ Barista
Nestle Toll House Cafe
06.2022 - 11.2022
Frozen Yogurt Shop Worker
Atoka Railroad Adventure +
12.2021 - 06.2022
Bachelor of Arts - International Studies, Business, Spanish
University of Mississippi
Associate of Science - Science
Dyersburg Community College
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