Madison Small
Peoria,AZ
Summary
A recent graduate looking for an entry-level Medical Coding role to apply my newly acquired coding skills and keen attention to detail in accurately assigning medical codes, supporting efficient healthcare billing in a dynamic healthcare setting.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatcher
Arizona Motorcycle Towing
06.2021 - 12.2024
- Dispatch Coordination: Efficiently assigning towing tasks to drivers, ensuring timely and safe pick-ups for motorcycles.
- Customer Service: Handling customer inquiries, providing updates on tow status, and addressing concerns.
- Time Management: Managing a high volume of calls and dispatching efficiently.
- Record Keeping: Maintaining accurate logs of dispatches, towing activities, and customer interactions.
Cashier/Customer Service
BJ’s Auto Spa
11.2015 - 10.2016
- Customer Service: Delivering high-quality service by addressing customer inquiries, resolving issues, and ensuring satisfaction.
- Transaction Processing: Efficiently handling transactions while maintaining accuracy and speed.
- Multitasking: Managing multiple responsibilities in a fast-paced environment without sacrificing attention to detail.
Education
CPC-A - undefined
AAPC
Skills
- Attention to Detail
- Problem Solving
- Critical Thinking
- HIPAA Knowledge
- Coding Guidelines
- Adaptability
- Detail Orientation
- Coding Strategy
Certification
CPC-A
Courses
- Medical Terminology at AAPC
- Certified Professional Coder Course at AAPC
Timeline
Dispatcher
Arizona Motorcycle Towing
06.2021 - 12.2024
Cashier/Customer Service
BJ’s Auto Spa
11.2015 - 10.2016
CPC-A - undefined
AAPC
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