Madison Smith
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service and time management abilities. Skilled in working under pressure. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
Work History
Team Leader and Cake Decorator
Publix
08.2018 - Current
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assessed customer needs to provide assistance and information on product features.
- Trained new team members in answering customer calls, taking cake orders and customer services.
- Assist management in ordering products.
- Attend monthly meetings regarding improving store quality.
- Maintaining file system in department.
- Notify management of potential problems with machinery in department.
Education
Lakeside High School
Atlanta, GA05.2018
Skills
- Decision Making
- Customer Service
- Clear Communication
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Administrative Skills
Timeline
Team Leader and Cake Decorator
Publix
08.2018 - Current
Lakeside High School
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